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1. How soon can we get a reply after we send you an inquiry?
In working days, we will reply to you within 12 hours after receiving the inquiry.
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2. Are you a direct manufacturer or a trading company?
We are a manufacturing enterprise specializing in the production of craft decorations, with our own international trade department, and we produce and sell ourselves.
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3. What products can you provide?
We produce all kinds of wooden crafts, holiday gifts, decorations, children's products, garden cards, photo frames, wooden toys, etc. We can also design and produce various gifts according to customer requirements.
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4. Can you make customized products?
Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
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5. What is the production capacity of your company?
We have multiple main production lines and 2 customized product production lines to meet the needs of customers with different purchase volumes.
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6. How does your company guarantee product quality?
We will have corresponding inspections after each process. For the final products, we will do 100% full inspections according to customer requirements and international standards.
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7. What is the payment method?
When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. In mass production, we generally pay 30% in advance, and the remaining 70% is paid before shipment. Most of our payment methods are T/T, of course, L/C can also be accepted.
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8. How to deliver the goods to customers?
Usually we ship by sea. We are very close to Ningbo Beilun Port, so it is very convenient to export. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
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9. Where are your goods mainly exported to?
Products are mainly sold to countries:
Europe: Germany, the Netherlands, France, Italy, Spain, Britain, Greece, Denmark, Norway, Finland, Sweden, etc.
Americas: the United States, Canada, Mexico, Brazil, etc.
Oceania: Australia, New Zealand, etc.